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Tim4158
Beginner
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Message 1 of 2

Delivery Charge - even when no new HUB is delivered?

I was about to 'upgrade' to BT Halo 3  and saw a £9.99 delivery charge.

 

But as the online order form stated I would not receive a new BT Hub as I already have the latest - what can this delivery charge be for?  This seems wrong.  No new hardware should not mean a delivery charge surely.

Any idea what this is - or what route to best contact BT to determine?

Thanks.

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1 REPLY 1
NeilO
Moderator
Moderator
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Message 2 of 2

Re: Delivery Charge - even when no new HUB is delivered?

Hi @Tim4158 thanks for your post, were you ordering Halo 3+ that includes the Hybrid connect service? If you were you get sent a 4g Modem.

Thanks

Neil

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