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Erinpeg
Beginner
213 Views
Message 1 of 4

Difficulty claiming Amazon reward voucher

Hi, I signed up to Bt fibre as a new customer on 22/2/20, and had it installed on 9/3/20. I should have received an Amazon voucher as part of my deal. There’s nothing showing in my rewards page for me to claim, I’ve previously spoken to someone at BT on an online chat who assured me that my voucher would arrive in the post. This still hasn’t arrived and on my rewards page it still shows that no rewards claimed or waiting to be claimed. How do I get my voucher please?

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3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Difficulty claiming Amazon reward voucher

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

Bear in mind that its likely to take a while to sort out.

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Erinpeg
Beginner
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Message 3 of 4

Re: Difficulty claiming Amazon reward voucher

Ok thankyou 🙂

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DanielS
Moderator
Moderator
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Message 4 of 4

Re: Difficulty claiming Amazon reward voucher

Hi @Erinpeg,

Thanks for getting in touch.

I've sent you a private message to help

Thanks
DanielS

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