cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
kaipearce7
Newbie
577 Views
Message 1 of 4

Do I still need to pay?

Dear BT forums,

I just purchased an upgrade to Infinity Option 2 because I went over my allowance a lot last month. My new service will start on the 10th. Will I still need to pay for the internet I have used before my service is activated (including going over my allowance)? 

Thanks a lot,

Kai

0 Ratings
Reply
3 REPLIES 3
geo1986
Aspiring Expert
525 Views
Message 2 of 4

Re: Do I still need to pay?

Yep as long as the upgrade does happen in December then you are unlimited for December
0 Ratings
Reply
Distinguished Guru
Distinguished Guru
518 Views
Message 3 of 4

Re: Do I still need to pay?

Actually it depends on exactly what you mean. If you are referring to the November excess, geo is right and you will still have to pay for it. If you mean what you've already used in December, that won't be charged separately and will be included in the December total, which of course should be unlimited.

--
You can click the thumbs up icon below this message if you think it was helpful.
kaipearce7
Newbie
507 Views
Message 4 of 4

Re: Do I still need to pay?

Thanks a lot, you're a life saver.
0 Ratings
Reply