cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
337 Views
Message 21 of 25

Re: Do i have to have a landline call plan?

Go to solution

My experience doesn't fit with what I've read here tonight.

I have been told even if I cancel the "landline" so I have no tel number I would still have to pay £2 pm as a "service charge"

Yes I do have a discounted rate,  apparently as a long term customer you do get some "perks"

There was no mention of me having to re-contract B.Band if I cancel the phone part of the contract

Too many differing contracts on offer that seemingly depend upon who you speak to & when you phone !

When long standing forum members with an in depth knowledge of the way bt operates can't agree on the way the phone service is charged what hope has the "average customer" got of understanding how it works

 

D*ck

 

311 Views
Message 22 of 25

Re: Do i have to have a landline call plan?

Go to solution

@dcdickwrote:

My experience doesn't fit with what I've read here tonight.

I have been told even if I cancel the "landline" so I have no tel number I would still have to pay £2 pm as a "service charge"


No that's incorrect, the only thing it could be is the extra £2 for not paying by direct debit, known as line rental plus.
Whatever cost you pay for the calling plan now is how much you'd save by removing the voice element and having broadband only.

0 Ratings
Reply
296 Views
Message 23 of 25

Re: Do i have to have a landline call plan?

Go to solution

Richie

I can only repeat what I was told by 4 different bt employees over a period of 14 days

Whether you think it is incorrect or not doesn't change what I have been told

I only wish you were correct as I would have certainly dropped the landline/DV & taken the  discount on the B.Band

Bit surprised no Mod has posted about this

 

D*ck

ps................   I pay my bt bills by DD.

0 Ratings
Reply
276 Views
Message 24 of 25

Re: Do i have to have a landline call plan?

Go to solution

I'm on Pay and go with BT after moving from the old evening and weekend call plan well over 2 years ago and I dont have a monthly fee for pay as you go.

I the last 2 years. I have very rarely used the landline to make calls. 
If I need to phone and thats not very often. I will now use my mobile.As I get unlimited mins, text and 30gb data for £15 a month with o2. 
Also don't use text on mobIle as much as I used to. I use Facebook Messenger and Whats app a little more.

Darren

241 Views
Message 25 of 25

Re: Do i have to have a landline call plan?

Go to solution

Darren

Thanks for the reply

It's looking like bt want you  to have a "calling plan" which on a P.A.Y.G. basis  may or may not incur a charge of up to £5pm.

Surely you should be allowed to cancel the phone service with the standard 30 day notice period without it affecting your broadband contract ?

Confused.com here

May be worth starting another thread as this one is marked as solved but I can't see the accepted solution

 

D*ck