<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Can't downgrade TV package online , have no open orders etc ,got big entertainment package with hd want to downgrade to entertainment package remove hd an movies,no problems if want to upgrade but when try to downgrade it nightmare .
