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schambers196
Beginner
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Message 1 of 2

Duplicate BT account numbers in MyBT

I seem to have two account numbers in myBT. This is due to a previously cancelled order. Can this be removed from myBT please? It seems to be hindering my upgrade options.

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Duplicate BT account numbers in MyBT

This should be easy to remove so contact the BTID Live Chat team and they will arrange this for you.

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