Ex-employees are not contracted, you end up on a rolling contract with no discounts, however if you no longer need the service you can call and cancel, even with employee perks or not you can still cease.
Alternatively you can move the service to your new address and renew a discount as part of the home move order.
You can ask a mod or speak with the Loyalty team, if they can't manage your account due to employee benefits, as for the Easy Assist team.
You will still be on free products till the employee team tell you otherwise. You wont need to pay to cancel
Hi, when I left BT it was about 3 months after that I had a letter saying the Free employee broadband would end and would be moved to the standard out of contract monthly charges. Other colleagues who left at the same time didn’t get their letters until 4 or 5 months later. The letter had a phone number to ring which I did and negotiated a better deal.
Hi @Lewis1 thanks for your posts, if you're simply looking to cancel your broadband you can do that by calling 0800 800 150 and ask to speak to the loyalty team. If this is more complicated and you need to get in touch with the employee team I'll send you a private message with their details.
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