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nmarkland
Beginner
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Message 1 of 2

Echo Dot not arrived

Upgraded to Halo Broadband on 12th March, agent mentioned free Echo Dot on the call.

Have not had an email to claim the reward.

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PaddyB
Moderator
Moderator
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Message 2 of 2

Re: Echo Dot not arrived

Hi @nmarkland,

Thank you for posting. I'm sorry you haven't received your echo dot. If you send me in your details I'll be able to take a look at this for you.  

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

We are really busy at the moment and it will likely be a few days before I can get back to you. Alternatively, if you don't want to wait you can give BT a call on 0800 800 150 

Thanks

PaddyB

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