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LizS83
Beginner
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Message 1 of 7

Echo offer

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Amazon Echo offer. Have waited over 14 days since activation. How and where do I Claim this as I’ve still not recieved an email as promised
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Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: Echo offer

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Welcome to this user forum.

The email should have arrived by now if the order was eligible. What date did you place your order on? 

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LizS83
Beginner
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Message 3 of 7

Re: Echo offer

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4th December the order was placed and the date it was installed was the 19th Dec.
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Distinguished Sage
Distinguished Sage
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Message 4 of 7

Re: Echo offer

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14 days would be the 2nd January, but owing to the holiday period, it might have been delayed, also all of the orders need to close, and that can take a few days after installation.

You will be sent an email 14 days after your order closed. It will contain all of the information needed to claim along with a direct link to the BT Shop.

If the email has not arrived by the middle of next week, then post back here

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LizS83
Beginner
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Message 5 of 7

Re: Echo offer

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Thank you, I hope you’re right. I haven’t had much luck so far with BT.
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LizS83
Beginner
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Message 6 of 7

Re: Echo offer

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Thanks Keith
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Distinguished Sage
Distinguished Sage
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Message 7 of 7

Re: Echo offer

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If it does not arrive next week, I will ask a BT moderator to help.