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NRow
Beginner
76 Views
Message 1 of 2

Email Complaints Error

I have been trying to post an email complaint via the portal and I keep receiving an error message. I have been trying daily since the start of February to no avail. Is this permanently down? I am trying to make a complaint about an incorrect credit default from 2017, perhaps the timing is an issue. But I would think that Data Protection states that a company should hold on to information for 5 years.

 

Thanks

NRow

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gg30340
Distinguished Sage
Distinguished Sage
55 Views
Message 2 of 2

Re: Email Complaints Error

You should call BT 0800.800.150 and ask for billing in order to discuss your problem.

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