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Piecringe
Contributor
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Message 11 of 27

Re: Ending BT contract

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I intend to leave BT without bartering, I can’t be bothered. So, as my contract ends on the 15th May am I correct in saying that I can switch providers on the 1st May penalty free and without having to tell BT?
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Distinguished Sage
Distinguished Sage
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Message 12 of 27

Re: Ending BT contract

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Piecringe
Contributor
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Message 13 of 27

Re: Ending BT contract

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Yes I have seen that thank you  but really, being a bit thick, is the simple answer yes or no? Thanks.

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Moderator
Moderator
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Message 14 of 27

Re: Ending BT contract

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Hi @Piecringe as your contract ends on the 15th May then as long as the new provider is taking over the service on or later than the 15th you won't have any termination charges. If the transfer was the 14th see @-Richie-  post earlier on the this thread.

Cheers
John

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Piecringe
Contributor
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Message 15 of 27

Re: Ending BT contract

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So I will be safe to proceed on the 2nd May? At one second after midnight!

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Carlusha
Contributor
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Message 16 of 27

Re: Ending BT contract

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@Piecringewrote:

So I will be safe to proceed on the 2nd May? At one second after midnight!


You said earlier, your end date is 15th May.  

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robc
Aspiring Contributor
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Message 17 of 27

Re: Ending BT contract

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The transfer usually takes 10 - 14 days , so as stated earlier just make sure the takeover date for your new provider

is on or after the 15th May.

 

regards

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Jimmy3
Contributor
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Message 18 of 27

Re: Ending BT contract

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If bt raise there prices you have 28 days to cancel contract penalty free I've done it myself,just wait they normally raise prices at least once a year sometimes more

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Distinguished Guru
Distinguished Guru
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Message 19 of 27

Re: Ending BT contract

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That's no longer the case - see the reply to your identical post elsewhere.

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Distinguished Sage
Distinguished Sage
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Message 20 of 27

Re: Ending BT contract

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@Jimmy3 

This was explained to you here https://community.bt.com/t5/Bills-Packages/Bt-contract/m-p/1936475#M108612

Please do not post misleading and out of date information, as the T&C were changed at the start of this year.