cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
mrtim
Beginner
128 Views
Message 1 of 3

Error code con-0067 with topcashback

Hey guys

So I have been trying to sign up to BT infinity 1. Everyone I try I get the same error at the checkout.

I have talked to the options team and they say there is an issue with my address and I can sign up over the phone. If I do this I miss out on the £92 cash back offer from topcashback.

Please can you advise?

Thanks
Tags (2)
0 Ratings
Reply
2 REPLIES 2
Moderator
Moderator
98 Views
Message 2 of 3

Re: Error code con-0067 with topcashback

Hi @mrtim,

 

If you place the order offline you will miss out on the TCB referral. Has the team told you why it can't be placed online? Is it an address issue? Did you speak with an Easy Assist team before?

 

Thanks

 

DanielS

0 Ratings
Reply
mrtim
Beginner
90 Views
Message 3 of 3

Re: Error code con-0067 with topcashback

Yes they said they had multiple addresses. I asked them to sort it but the woman didn't think she could.
0 Ratings
Reply