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[KeithWyvill123]

The Chairman, Adam Crozier, has now got his”team” investigating my concerns-apparently he has asked them to advise, but I guess they will not report on the Forum-so transparency!

I had problems the other day , which was a consequence of the issue that affected webmail -but it resolved itself the following day-sadly no communication from BT-transparency(?).

[piglet22]

If it's any consolation, they will text you when you hit 80% of your mobile data usage limit.
The present issue started at around 13:00 and may not have been noticed by many.
The people having to field the complaints have been issued internally with an e-mail with the details.
It's pretty poor all round and there's all the wasted time while you scratch around trying to find what's happening.
I'm sceptical of any of this "Chairman/Presidents Office" escalation stuff.
I daresay Mr Crozier gets his problems fixed pretty promptly.
I was going to change to EE mobile before being pushed, but that's on hold right now.
Not good for "digital" stuff after the CrowdStrike fiasco. They never seem to learn from mistakes.