Fibre orders keep getting rejected after day of activation!!!

[coolman2534]

Hi All

I have moved into a new build property over a month ago which has a openreach modem FTTP installed. We have put 3 different orders in for which BT have sent 3 different router, had openreach out and they everything is fine there end and BT say everything is fine there end but it keeps getting rejected. 2 complaints from the 2 previous orders have been closed by BT and the latest complaint for which BT are looking into is ongoing. Should i just go with someone else like Talk Talk as its getting very frustrating

[imjolly]

if you have not tried the FTTP TEAM then give them a call 08005874787

[Keith_Beddoe]

@coolman2534 

Give the FTTP helpdesk a call on 0800 587 4787, and they should be able to help you with the connection

[coolman2534]

Spoken to them on Saturday and they have raised a complaint again