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Message 1 of 2

First Bill help

Hi Trying to do a bit of budget planning

I have signed up to BT TV, Phone and Broadband my activation day is the 21st August and looking at my account online it says my DD date is the 22nd of the month, what I would like to know is when is the first payment taken is it the 22nd of September or before?

Asking via an online chat to a "billing expert" he was unable to answer this simple question, he answered

"I am sorry, there are no specific date for the first bil lKanupriya - 22:16

You need to wait till the time the first bill get generated"
 
Yet when I signed up online I was told
 

Destiny:

"14 days after you services are up and running and it will be for 14 days worth of service + any upfront cost that's been added to the first bill"
 
 
So is my first DD taken as Destiny says ie 14 days from activation ie 4th September then the next from 22nd September
 
Also if I wish to avoid the rise in line rental charges when do I need to pay for line rental saver
 
Thanks
 

 

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Expert
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Message 2 of 2

Re: First Bill help

Hello @BedrockFred just had a look back at my bills, I joined BT last year 20th June 2017, I received my first bill on the 21st of June, then my first payment was taken on the 29th of June. 

Edit.. Just to add it was for a full month 20th June to 19th of July. 

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