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Alicia2712
Beginner
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Message 1 of 6

First bill

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My bt is being installed on the 24th jan, when will i have to pay my first bill please.
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-Richie-
Expert
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Message 2 of 6

Re: First bill

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The bill should be generated the day after activation with payment due 7 days later.

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Alicia2712
Beginner
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Message 3 of 6

Re: First bill

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If i was aware of this i wouldn't of got bt as i dont get paid till after the 7 days i can still pay though im just not happy its that quick and i was mot aware
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Alicia2712
Beginner
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Message 4 of 6

Re: First bill

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I can still pay this but i wasnt aware it would be that quick
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-Richie-
Expert
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Message 5 of 6

Re: First bill

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Speak with the billing team but I think the first bill can't be changed, after the first direct debit you can request a date that suits, unless you have BT mobile.

Moderator
Moderator
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Message 6 of 6

Re: First bill

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Hi @Alicia2712 Welcome to the forum and thanks for posting your question. 

Thanks @-Richie- for explaining the billing and you will find more information on How often will I receive my BT bill? and Can I change when I pay my bill? (you cannot change your bill date if you have BT Mobile).

Cheers
John

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