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Gurnek
Beginner
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Message 1 of 2

Fitbit code still not received

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It’s been 14 days since my broadband was activated and I was suppose to get an email with my Fitbit code but I haven’t received nothing.
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NeilO
Moderator
Moderator
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Message 2 of 2

Re: Fitbit code still not received

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@Gurnek welcome to the community thanks for posting, the 14 day cooling off period has to finish before the code is sent. If you broadband was activated on the 14th of November I'd expect you'll be emailed tomorrow with the code.

Post back if it hasn't arrived by tomorrow evening and we'll be happy to help.

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