I never received my fitbit voucher code so contacted chat on line. They gave me my voucher code and how to use it in the bt shop. I followed all the directions they gave me but voucher said was not valid. I don't know what else to do.
I'm sorry that that has happened. I can get the code checked for you.
To get in touch with us, click on my user name, view profile, and then copy and paste the link under "Moderation Team Email Address" into your browser. Complete that form and we'll get back in touch with you.