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MMarsh
Beginner
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Message 1 of 3

Fitbit voucher doesn't work

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I never received my fitbit voucher code so contacted chat on line. They gave me my voucher code and how to use it in the bt shop. I followed all the directions they gave me but voucher said was not valid. I don't know what else to do.
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2 REPLIES 2
Moderator
Moderator
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Message 2 of 3

Re: Fitbit voucher doesn't work

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Hi @MMarsh,

I'm sorry that that has happened. I can get the code checked for you.

To get in touch with us, click on my user name, view profile, and then copy and paste the link under "Moderation Team Email Address" into your browser.  Complete that form and we'll get back in touch with you.

Thanks

DanielS

Community ModeratorDannyS
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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Moderator
Moderator
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Message 3 of 3

Re: Fitbit voucher doesn't work

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Hi @MMarsh

Thanks for taking the time to chat with me again today.

Sorry for the problems you had claiming for the Fitbit.  I'm pleased to hear that you've had a word with the BT Shop who have manually placed the order for you :smileyhappy:

As agreed I'll go ahead and close things off from here also.

Cheers,

Robbie

Community ModeratorRobbieMac
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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