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ajrowland
Beginner
484 Views
Message 1 of 6

Fitbit voucher not working

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Hi there

I've received my Fitbit voucher code, but upon entering it when checking out, I get the following error:

Sorry, this coupon code can’t be used on this order. Please check the terms and conditions to ensure your order qualifies, if your order does qualify it may be that the maximum number of redemptions have already been reached. Please note some coupons are customer specific and can only be used by the person they were issued to.

I don't the usual, cleared cookies, tried another browser etc, no joy.

Any ideas?

 

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5 REPLIES 5
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Fitbit voucher not working

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ajrowland
Beginner
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Message 3 of 6

Re: Fitbit voucher not working

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Thanks.  Yes, I've seen this post and tried it. Used Chrome/IE/Firefox, deleted cookies, no joy.

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NeilO
Moderator
Moderator
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Message 4 of 6

Re: Fitbit voucher not working

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Hi @ajrowland Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll be happy to help. You can find the link by clicking on my username.

Thanks

Neil

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ajrowland
Beginner
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Message 5 of 6

Re: Fitbit voucher not working

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Ignore me.  I was being a muppet, and didn't use the link to the actual offer product in the email.  I added the product from the store.

All sorted.

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NeilO
Moderator
Moderator
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Message 6 of 6

Re: Fitbit voucher not working

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@ajrowland No worries, I'm glad you got it sorted in the end. Smiley Happy

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