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Message 1 of 6

Free Amazon Echo and £80 Reward Card

Hi,

I just ordered a fibre broadband and phone package as a new customer with the offer of a Free Amazon Echo and an £80 reward card.

However, my order summary makes no reference to these free gifts, is this normal, or should I be concerned?

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Distinguished Sage
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Message 2 of 6

Re: Free Amazon Echo and £80 Reward Card

Welcome to this user forum.

Did you place the order online?

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Message 3 of 6

Re: Free Amazon Echo and £80 Reward Card

Yes

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Distinguished Sage
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Message 4 of 6

Re: Free Amazon Echo and £80 Reward Card


@brokendonkey wrote:

Yes


You will need to wait until your service has been activated, then you will be able to claim your reward.

https://www.bt.com/manage/bt-reward-card/

Amazon Echo.  The process is that an email should be sent after 14 days following activation with a code you can use to claim for the gift on the BT Shop

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Message 5 of 6

Re: Free Amazon Echo and £80 Reward Card

Keith_Beddoe

Thank you for the advice.

I was just a little concerned that there was no mention of the free gifts after I submitted the order, but if that's how they do it then it's all good.

Cheers.

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Message 6 of 6

Re: Free Amazon Echo and £80 Reward Card

If you do have any issues, then please post back on this forum, as help is available.

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