Hi @Jenmercerdog,
I am sorry that you haven't received your code yet. We'll need to contact the team that issues them and ask that they send you one. It can take them up to 10 days to send it once we contact them.
To get in touch with us, click on my user name, view profile, and then copy and paste the link under "Moderation Team Email Address" into your browser. Complete that form and we'll get back in touch with you.
Thanks
DanielS
| Community Moderator | DannyS | |
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| Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You | ||
Hi @Jenmercerdog,
Thank you for taking my call today. I've sent on your information to our promotions team and I've asked them to resend that Voucher. It normally takes around 48 hours to arrives.
I'll follow up with during the week to make sure that's arrived.
Thanks
PaddyB
| Community Moderator | PaddyB | |
| Did you get the help you needed? Help others by clicking on ‘Mark as accepted solution’ | Show your appreciation! Click on the star next to a reply to say thanks | Help guide to using the community? Click below |
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| Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You | ||
Hi @Jenmercerdog,
I've had an update from our promotions team. They have sent an email to you yesterday with that voucher.
Please can you let me know if you've received that okay and if your managed to place that order?
Thanks
PaddyB
| Community Moderator | PaddyB | |
| Did you get the help you needed? Help others by clicking on ‘Mark as accepted solution’ | Show your appreciation! Click on the star next to a reply to say thanks | Help guide to using the community? Click below |
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| Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You | ||
Hi @Jenmercerdog,
That's great thank you for posting back. I'm happy you've been able to place that order.
Cheers
PaddyB
| Community Moderator | PaddyB | |
| Did you get the help you needed? Help others by clicking on ‘Mark as accepted solution’ | Show your appreciation! Click on the star next to a reply to say thanks | Help guide to using the community? Click below |
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| Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You | ||
