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pault1971
Beginner
250 Views
Message 1 of 2

Free Gift

I have been with BT since November when I joined the person I spoke to said I could get a better deal by calling than doing it online, I chose the package that offered a tv or an xbox. Well they are now saying that they are investigating this call and I have to wait until the 25th of January for the outcome. I think its a shambles and a really bad way to treat a new customer.

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1 REPLY 1
PaddyB
Moderator
Moderator
217 Views
Message 2 of 2

Re: Free Gift

Hi @pault1971,

Welcome to the Community and thank you for posting. I can understand your frustration and I'm sorry you haven't received your Tech Gift as part of your offer for signing up to BT.

If you send me in your details, I'd like to take a look at what is happening with your complaint.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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