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vinfoz
Aspiring Contributor
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Message 1 of 13

Free Tech

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Hello we've still not received a code for free tech and it's been 14 days since our activation date.
Thanks.
Jacqueline.
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12 REPLIES 12
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 13

Re: Free Tech

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Welcome to this user forum. @vinfoz 

If its only just 14 days, then please give it a few more days. If the email does not turn up by next Monday, then please post back here.

 

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vinfoz
Aspiring Contributor
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Message 3 of 13

Re: Free Tech

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OK thank you Keith we will do
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Keith_Beddoe
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Message 4 of 13

Re: Free Tech

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There have been a couple of posts recently where the email had either ended up in the spam folder, or arriived within a day. I also suspect that the emails are sent out in batches

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vinfoz
Aspiring Contributor
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Message 5 of 13

Re: Free Tech

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Hi still no email with the code our activation date was 18th March.
Thanks.
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 6 of 13

Re: Free Tech

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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RobbieMac
Moderator
Moderator
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Message 7 of 13

Re: Free Tech

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Hi @vinfoz 

Thanks for posting back!

I'm sorry that you haven't received the code to claim your free gift.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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DanielS
Moderator
Moderator
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Message 8 of 13

Re: Free Tech

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Hey @vinfoz,

I've sent you a private message letting you know what's happening.

As soon as I get an update, I will be in touch.

Thanks

DanielS

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DanielS
Moderator
Moderator
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Message 9 of 13

Re: Free Tech

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Hi @vinfoz,

I'm still waiting for word back from the Gift team. They should hopefully update me over the next few days.

As soon as I hear anything, I will let you know.

Thanks

DanielS

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vinfoz
Aspiring Contributor
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Message 10 of 13

Re: Free Tech

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Thank you Daniel much appreciated