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andyg0141
Aspiring Contributor
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Message 1 of 8

Free Technology Gift

Good Morning,

I joined BT broadband on the 21st of June and haven't yet received an email explaining how to claim the free tech gift offered.  Can you please advise?

Thanks,

Andy

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7 REPLIES 7
Moderator
Moderator
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Message 2 of 8

Re: Free Technology Gift

Hi @andyg0141,

It's good to see you back on the Community and it's great to see you've taken up BT Broadband.

Did you place your order between the 7th of June - 20th of June? If you did, can you check your spam/junk folder to see if you have any emails from us?

Let me know if you have anything from us.

Thanks

DanielS

Community ModeratorDannyS
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andyg0141
Aspiring Contributor
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Message 3 of 8

Re: Free Technology Gift

Hi, it was the 21st June and nothing in Spam folder. It was when the tablet and other tech offers were available. Thanks

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Moderator
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Message 4 of 8

Re: Free Technology Gift

Hi @andyg0141  thanks for checking that and posting back. I've sent you a Private message explaining how you can contact the forum moderation team and we will chase this up for you.
Check here: https://community.bt.com/t5/notes/privatenotespage

cheers
JohnC2

Community ModeratorJohnC
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Message 5 of 8

Re: Free Technology Gift

Hi @andyg0141  thanks for sending over your details. I've raised a case with the promotions team and they normally take 5 working days to get back to us. I'll update you as soon as they get back to me.

cheers
John

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Message 6 of 8

Re: Free Technology Gift

Hi @andyg0141  I sent you a PM please can you check it and reply back to let me know how you get on.

cheers
John

Community ModeratorJohnC
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andyg0141
Aspiring Contributor
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Message 7 of 8

Re: Free Technology Gift

Hi,

All sorted now. Many thanks!

Andy

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Moderator
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Message 8 of 8

Re: Free Technology Gift

Hi @andyg0141  thanks for the update and good to hear it's all sorted now and I'll close off your case 🙂

Cheers
John

Community ModeratorJohnC
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