Free WiFi Disc with BT Full Fibre 900

[caravanj]

When I upgraded to full fibre 900 the agent said I would get a WiFi disc as part of the package but I haven't yet received one & I can't see any mention of it in My BT.

The upgrade will be done next Monday.

Is what he told me correct?

[Keith_Beddoe · Accepted solution]

The disc is provided as part of the BT Complete Wi-Fi package, which is an addition. That would be shown as an extra on your order as an additional charge.

https://www.bt.com/help/bt-halo/what-is-complete-wi-fi-

[caravanj]

@Keith_Beddoe 

Hmmm, that's certainly not what the agent said.

He just said " you'll also get a WiFi disc with the upgrade to 900" but nothing about a complete WiFi package at an extra cost.

[Keith_Beddoe]

Its possible its an "upsell", were they include it in the package at no extra cost until you come to renew, when its added to the cost.

[caravanj]

@Keith_Beddoe 

I wouldn't have given it a thought if the agent hadn't mentioned it.

As a freebie it would be interesting to see how it competes with my mesh system, but I'm not that interested I'd pay to find out. 😁

[Keith_Beddoe]

If you have a mesh system, it will almost certainly interfere with it. 

You are going to have to disable the wireless on the Smart Hub 2, otherwise that will interfere with your mesh. Doing that is going to stop any BT disc from working anyway, so its a bit of a waste of time.

[caravanj]

@Keith_Beddoe 

I'd have completely removed the mesh system & then tested the disc.

If the freebie disc had done what the mesh does I'd have had time to return the mesh system to Amazon. Lol 

[VeteranISPUser]

Hi @caravanj   Unless I have missed it, the complete wifi discs are free in any case, as they are loaned to you as part of the complete wifi subscription.

[caravanj]

@VeteranISPUser 

Thanks for your reply.

I just subscribed to the BT Full Fibre 900 package so does this include the complete WiFi?

[VeteranISPUser]

Hi @caravanj   Not unless the package is called Full Fibre 900 with Complete WiFi. (Or Halo 3+).