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Tishtish01
Beginner
1,797 Views
Message 1 of 32

Free Xbox one x

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It’s been 14 days since my package started but still not had anything about the Xbox one x I’m supposed to receive as a gift 

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31 REPLIES 31
Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,790 Views
Message 2 of 32

Re: Free Xbox one x

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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PaddyB
Moderator
Moderator
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Message 3 of 32

Re: Free Xbox one x

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Hi 

Thank you for posting and welcome to the community. I'm sorry you haven't received your Tech Gift. If you send me in your details, I'll be able to chase this for you.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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Tishtish01
Beginner
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Message 4 of 32

Re: Free Xbox one x

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Hi I haven't received any private messages.

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PaddyB
Moderator
Moderator
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Message 5 of 32

Re: Free Xbox one x

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Hi @Tishtish01,

My apologies I've sent that PM again. 

Thanks

Paddy

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Tishtish01
Beginner
1,739 Views
Message 6 of 32

Re: Free Xbox one x

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Thank you I have replied to the message . 

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SarahRae15
Beginner
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Message 7 of 32

Re: Free Xbox one x

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I too have not received my gift.

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Jayharrison
Beginner
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Message 8 of 32

Re: Free Xbox one x

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Hi do you have a link to claim the Xbox I have my voucher code but struggling to claim the Xbox 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,201 Views
Message 9 of 32

Re: Free Xbox one x

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  • Follow the link in your email and go to the BT Shop website to place your order - just add the voucher code at checkout
  • BT Shop will deliver your choice of device within 1-3 working days, but it may take a bit longer at the moment.

 

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Jayharrison
Beginner
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Message 10 of 32

Re: Free Xbox one x

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Hi. I didn’t get email I was giving my voucher code over the phone as I had to ring them to get it
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