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Newbie
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Message 1 of 6

Free Xbox or LG tv

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Hello, my service activated on the 25th of November and the terms and conditions say I will have an email code 14 days after my service has activated. I still haven’t had anything. I tried to call BT on the number it says to call if you haven’t had the email and the agent put me over to a rewards card payment line.

 

can a moderator help me out or give me a direct number for the team I need to talk with?

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Free Xbox or LG tv

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@xuumba 

You will receive the email 28 days after your service was activated. It will contain the voucher code which you use on the BT Shop.

https://shop.bt.com/other-pages/bt-customer-offers/bt-broadband-november-2019-offer/

If you do not get the email with the code, after 28 days, then please post back here.

If you were also offered a reward card, then this has to be claimed.

https://www.bt.com/manage/bt-reward-card/

Aspiring Contributor
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Message 3 of 6

Re: Free Xbox or LG tv

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Hey xuumba

 

Info might be useful to you.....

My BT service was activated on 25th Nov too & today I received my gift code via email from BT & I have just placed my order for the LG TV...

Hope you get your code soon.

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Newbie
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Message 4 of 6

Re: Free Xbox or LG tv

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Hello,

 

mine came over this morning too :). That’s is for the post.

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Aspiring Contributor
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Message 5 of 6

Re: Free Xbox or LG tv

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My Free LG TV was delivered today... very happy with how quickly BT dispatched it.

Good TV & will use it just for playing games on PS4 Pro...

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Moderator
Moderator
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Message 6 of 6

Re: Free Xbox or LG tv

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@MVP26 Nice 1, thanks for updating the thread. We hope you enjoy your new TV Smiley Happy