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robh66
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Message 1 of 5

Free fibre upgrade

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Just upgraded to Halo 3+ with the option of full fibre 100 to the premises free of charge, I’ve seen engineers laying new ducts and new cables. 
When I check on mybt on here or my mobile, it’s saying it’s available to order, but when I double check it then says we’re currently building our ultrafast broadband network & fill in your details to be kept up to date.

So how will I know when BT want to do the free upgrade.

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imjolly
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Message 2 of 5

Re: Free fibre upgrade

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Enter your phone number and post results. Remember delete number 

https://www.broadbandchecker.btwholesale.com/#/ADSL



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robh66
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Message 3 of 5

Re: Free fibre upgrade

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Thanks for that, did the check and it says FTTP is available to order and a new ONT will be required.

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imjolly
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Message 4 of 5

Re: Free fibre upgrade

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Then phone FTTP TEAM  08005874787 and place your order



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robh66
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Message 5 of 5

Re: Free fibre upgrade

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Thanks for the info, I phoned them up this afternoon, and even manged to get a better deal, of Full Fibre 500 for the same price as my Halo 3+.

The only downside it'll be the 19th April before it gets installed, but that's not a problem. It's getting the day off work, that could hold things up.

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