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Benjaminjj
Aspiring Contributor
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Message 1 of 3

Free gift for new sign-up

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Hi guys

I recently signed up to a new BT contract, I have claimed my prepaid BT card online but was wondering how I go about claiming my free gift of either a JBL Bar Studio speaker, a Hive Smart Lights Pack or an Amazon Echo on us.

It said I would receive an email with details however I have yet to receive anything and it has been over 2 weeks since my service went live?

How long does it normally take to come through?

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Free gift for new sign-up

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@Benjaminjj wrote:

Hi guys

I recently signed up to a new BT contract, I have claimed my prepaid BT card online but was wondering how I go about claiming my free gift of either a JBL Bar Studio speaker, a Hive Smart Lights Pack or an Amazon Echo on us.

It said I would receive an email with details however I have yet to receive anything and it has been over 2 weeks since my service went live?

How long does it normally take to come through?


Welcome to this user forum. @Benjaminjj 

You will receive the claim code, 30 days after your service has been activated.

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PaddyB
Moderator
Moderator
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Message 3 of 3

Re: Free gift for new sign-up

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Hi @Benjaminjj,

The information @Keith_Beddoe has posted is correct. You should receive the email to claim your Gift 30 days after activation.

Thanks

PaddyB

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