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Joshua19911
Aspiring Contributor
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Message 1 of 2

Free gift

Has anyone yet had there free xbox of bt been nearly 2 months and still not got mine they just lie on the phone to me promis this and nothing gets done this is so bad customer service I will be going to the ombismon if its not sorted by the weekend 

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Daveg3
Contributor
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Message 2 of 2

Re: Free gift

Don't hold you breath, I have been waiting since January for a set of headphones which was the only reason I opted for the contract, no sign of them despite acknowledgement that I am to receive them from BT. I have been chasing relentlessly for Months...Conned? yes, this is the way BT operates...I am about to cancel all my services with them due to their underhand and misleading behaviour.

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