Hi ordered broadband a couple of weeks ago. The website said I was entitled to the free technology gift but I have not received an email about it. I have a screen shot to show I was entitled. Any advice?
Your gift should arrive within 45 days of being connected, the first 2 weeks are your cooling off period, then within 30 days after that.
Just checking should I have received an email about my free gift? I haven't heard anything from BT since connection.
Thanks for your post and welcome back!
I'm sorry that you haven't received the email to claim for your free gift. What date did your services go live?
It is now 20 August and I have still not heard anything. It feels like BT is deliberately trying to avoid fulfilling their offer