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Mirrorman1234
Aspiring Contributor
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Message 1 of 8

Free gift

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free gift
Hi. I joined bt on 19/07/2019 and was told I'd receive an Amazon echo and an £100 gift card. I was told they the gift card would just "turn up
And it did thankyou.
But I am still awaiting for the code to get my 
Free Amazon echo was told by bt to wait
14 days but still nothing 
Someone please help
 
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7 REPLIES 7
Moderator
Moderator
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Message 2 of 8

Re: Free gift

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Hi @Mirrorman1234 

Thanks for your post and welcome back!

The code will be sent to your email address 30 days following the activation of your services.  You can then use the code on the BT Shop to place the order for your free gift.

What date were your services connected?

Cheers,

Robbie

Community ModeratorRobbieMac
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Mirrorman1234
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Message 3 of 8

Re: Free gift

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Hi i think it went live on the 30/07/ 2019

We had so many problems getting connected 

4 visits from engineers then soft dig team then 

Engineer's  had to come back..

Thanks

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Moderator
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Message 4 of 8

Re: Free gift

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Hi @Mirrorman1234 

Thanks for posting back to let me know that.

Sorry you had so many problems.  Sounds like it wasn't straightforward to get you up and running.

Can you hold off until this day next week?  If you haven't received the code by then post back and we can chase it for you at that stage.

Cheers,

Robbie

Community ModeratorRobbieMac
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Mirrorman1234
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Message 5 of 8

Re: Free gift

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Yea no problem Robbie thanks for the quick reply 

Steve..

 

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Mirrorman1234
Aspiring Contributor
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Message 6 of 8

Re: Free gift

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Morning guys

Was asked to wait another week but still no 

Code for the free gift Amazon echo 

Can anybody help please.

Have now run out fo songs to sing to the wife

Steve..

 

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Moderator
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Message 7 of 8

Re: Free gift

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Hi @Mirrorman1234 ,

Thanks for posting and welcome back to the Community. Sorry about the delay in getting the gift code sent out to you.

I've sent you a Private Message with details on how you can get in contact with the mod team.

Thanks

Matt

Community ModeratorMatt
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Mirrorman1234
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Message 8 of 8

Re: Free gift

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Hi guys 

Free gift all sorted 

BIG thanks to the mods 

RobbieMac / Matt-s / StuartH  

For sorting out the problems have a good weekend

👍  steve