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Billhspence
Beginner
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Message 1 of 4

Free tech gift no email received

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Hi. 
 

I started my BT Super Fibre broadband on 28 July 2019.

 I still haven’t received an email about claiming the free tech gift, which at the time was a choice of an Amazon Echo, Hive Smart Lights Pack or a JBL Bar Studio. 

This choice of free gift was part of the reason I went with this BT deal. 

Please help. Thanks. Bill 

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3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Free tech gift no email received

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@Billhspence 

You should have received the email 30 days after your service had been active.

Please check your spam folder.

 

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NeilO
Moderator
Moderator
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Message 3 of 4

Re: Free tech gift no email received

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Hi @Billhspence thanks for posting and welcome to the community, I'm sorry to see that you haven't received your gift email.  If it's not in your spam folder we'll be happy to help if you send over your details.

I've sent you a Private Message with information on to contact with the mod team.

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Matt-S
Moderator-Retired
395 Views
Message 4 of 4

Re: Free tech gift no email received

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Hi @Billhspence,

Thanks for letting me know that you have been able to order the Gift using the code I sent you.

Have a nice evening.

Matt

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