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mmoukiou
Aspiring Contributor
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Message 11 of 19

Re: Free tech gift xbox or tablet

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Thank you @DavidM 

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Moderator
Moderator
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Message 12 of 19

Re: Free tech gift xbox or tablet

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Hi @mmoukiou ,

I've picked this up and will be in touch shortly.

Cheers

David

mmoukiou
Aspiring Contributor
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Message 13 of 19

Re: Free tech gift xbox or tablet

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Thank you @DavidM . Sorry I missed  the call earlier, but I was at work.

If I got it right, there is a complaint opened now and I will have some news next week? Sorry, I received the voicemail but the sound is terrible and I can't hear you clearly.

Thank you again for your time.

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StephenJ123
Aspiring Contributor
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Message 14 of 19

Re: Free tech gift xbox or tablet

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Totally agree the rewards are not forthcoming unless you get on the phone and spend many hours only to be told your not eligible for the gift , BT is very misleading in its personalized emails and needs to be looked into further, in my opinion they are a disgrace the way they treat you,I felt like a child when speaking to a supervisor .
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Moderator
Moderator
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Message 15 of 19

Re: Free tech gift xbox or tablet

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Hi @mmoukiou ,

Thanks for the reply. Sorry I didn't manage to speak with you. That's correct, I've opened a complaint and will be chasing this for you. I'll be in touch as soon as I get anything.

@StephenJ123  I can see @Matt-S has offered to help with your issue on your JBL Speaker thread. I'm sure we'll get everything sorted for you.

Cheers

David

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mmoukiou
Aspiring Contributor
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Message 16 of 19

Re: Free tech gift xbox or tablet

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Hi. Earlier today, the email with the code arrived.
Thank you very much for your help.
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Moderator
Moderator
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Message 17 of 19

Re: Free tech gift xbox or tablet

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Hi @mmoukiou  thanks for the update and good news to hear that you have now received your code to place your order. @DavidM  is not in the office today but I'll let him know when he is back in the office.

cheers
John

Moderator
Moderator
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Message 18 of 19

Re: Free tech gift xbox or tablet

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Hi @mmoukiou ,

Thanks for getting back to let me know you've received the email. I'm delighted to hear that. I'll go ahead and close the complaint if that's ok with you. If you have any other problems please post back and the community will be happy to help.

All the best

David

mmoukiou
Aspiring Contributor
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Message 19 of 19

Re: Free tech gift xbox or tablet

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Hi @DavidM 

Yes, of course, you can go ahead and close the complaint.

Thank you very much for your help.

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