Free tv or Xbox. November promotion

[Cmh123]

Hi my service was activated on 26th november but still had no email with code for free gift. I’m sure I should have had it by now

[Keith_Beddoe]

@Cmh123 

Did you place your order online, or over the phone?

[Cmh123]

Online 

[Keith_Beddoe]

---

@Cmh123 wrote:

Online 

---

Its normally sent out after 30 days, but there may have been a delay because of Christmas.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[DavidM]

Hi Cmh123 and welcome.

Have you claimed your free gift here ?

Cheers

David

[Keith_Beddoe]

@DavidM 

@Cmh123  says its the email with the voucher code that is missing.

[DavidM]

Thanks for pointing that out @Keith_Beddoe. Sunday mornings don't agree with me.....☹️

@Cmh123 I've sent you a Private message explaining how you can contact the forum moderation team. Check here: https://community.bt.com/t5/notes/privatenotespage. Just drop me over a reply with the details and we’ll check it out.

Cheers

David