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Message 1 of 32

Free tv or xbox

Does anyone know then the email has been sent out? Or have you had it already 

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Message 2 of 32

Re: Free tv or xbox

@Antonyclark1982 

Which BT promotion are you talking about?

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Message 3 of 32

Re: Free tv or xbox

The last offer they did, get super fast broadband and get a tv or Xbox for free
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Message 4 of 32

Re: Free tv or xbox


@Antonyclark1982 wrote:
The last offer they did, get super fast broadband and get a tv or Xbox for free

What date did you place your online order, and when was your service activated?

Was it this offer https://shop.bt.com/other-pages/bt-customer-offers/bt-broadband-november-2019-offer/

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Message 5 of 32

Re: Free tv or xbox

Yes that’s the offer, I placed it on the 7th November
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Message 6 of 32

Re: Free tv or xbox


@Antonyclark1982 wrote:
Yes that’s the offer, I placed it on the 7th November

You will receive the email with the voucher code, 30 days after your service was activated.

When was your service activated?

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Message 7 of 32

Re: Free tv or xbox

It is active already, ok thank you I will wait for the email to arrive. Thank you for your help
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Message 8 of 32

Re: Free tv or xbox

It was on the 14th November 

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Message 9 of 32

Re: Free tv or xbox


@Antonyclark1982 wrote:

It was on the 14th November 


Then if you have not received the email by 15th December, then please post back here.

If you were also offered a reward card, this must be claimed as its not automatically sent.

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Message 10 of 32

Re: Free tv or xbox

Ok thank you for your help, I’m not sure if there was a gift card to?

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