I signed up with BT back in February and what supposed to get a free xbox one x as part of the package but since I’ve joined BT I have heard nothing of it. I have been with BT 4 months now. I have complained to BT weeks ago about it online but still haven’t heard anything from them regarding it. Has anyone else had this problem ?
Welcome to the Community and thanks for taking the time to post.
Sorry that you have not received your Xbox One voucher code.
Can you check your junk mail to make sure the voucher code email didn't end up in your junk mail?
If you still can't find the email please reply to the private message I have sent you and we can take a look into this for you.
For some reason I can’t open or reply to your private message. If it was in my junk e-mail it will be long gone as I regularly clear this folder. I’m pretty sure it wasn’t there though as I do try and make sure there’s nothing important there before I clear it.