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Beginner
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Message 1 of 2

Free xbox

Hi

we change to BT beginning of March, and still haven’t received our code to get the Xbox one, 3 weeks ago I spoke to someone on live chat they told me that someone would contact me within 5 days and we still haven’t heard anything, I understand that these are very hard and busy times but we have waiting a while now

many thanks

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Moderator
Moderator
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Message 2 of 2

Re: Free xbox

Hi @Hayleylyon,

Thank you for posting. I'm sorry you haven't received the code to claim your Xbox as part of your order for signing up for BT. If you send me in your details, I'll chase this with the promotions team.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

Paddy

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