You will need to view the site in the full version, not the mobile verson. Your mobile browser should have option to switch to normal page view, like "request desktop version".
Thanks for posting. I've checked our queue and have located your email. The reason for the confusion is you've put your name where it requires the forum username. We deal with queries in turn so as soon as you reach the top of the queue either myself or one of the other mods will be in touch.
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