Gift card promotion

[Tasha5884]

Hi.

I am new to BT, having been with a competitor for 15 years.  I took up an offer of a gift card for being a new customer, but I havent heard when I will receive this, 

Can someone help please.

[Keith_Beddoe · Accepted solution]

When did you fill in the claim form?

 See https://community.bt.com/t5/Bills-Packages/Claiming-a-BT-Reward-card/td-p/1857030

[Tasha5884]

Thank you so much for your help. I have now claimed my card as I wasnt aware where to claim about.