Could anyone offer any advice on how to chase up an email that I was supposed to receive after placing an order on the 18th of January. I was supposed to receive one detailing how to claim a Google stadia. I haven't received it yet, it's also not in my spam folder.
Thanks for the response but it's been approximately 28 days since activation and I haven't received an email, I have checked spam box also.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.