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magstar1
Beginner
300 Views
Message 1 of 3

HD extra

I upgraded my account yesterday and it offered me HD channels which I did not take, I have changed my mind and want them now, i can not find how to add it on, any help please.

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-Richie-
Guru
298 Views
Message 2 of 3

Re: HD extra

If you try watching a HD channel, it should tell you that you're not subscribed and offer to add it via the set top box, you'll be prompted to enter the pin and BTID.
You can also call 0800 800 150 and add it over the phone.

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magstar1
Beginner
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Message 3 of 3

Re: HD extra

Thank you Richie I have tried ringing but it is hard to get through I will try to do it by the set box thanks again

 

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