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Sflem71
Beginner
624 Views
Message 1 of 9

Halo 2

Hey , anyone else had a problem trying to find information in t&c ‘s about what kind of fibre Halo 2 ? 
It says Halo 2 fibre but I can’t see anywhere where it’s states that it’s FFTC only , not FFTP . 

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8 REPLIES 8
licquorice
Distinguished Sage
Distinguished Sage
622 Views
Message 2 of 9

Re: Halo 2

Halo 2 has nothing to do with technology, it is just a benefits add on.

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Sflem71
Beginner
609 Views
Message 3 of 9

Re: Halo 2

We were sold it as full fibre but it isn’t and have been told it’s in the terms and conditions
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licquorice
Distinguished Sage
Distinguished Sage
602 Views
Message 4 of 9

Re: Halo 2

It's nothing to do with full fibre or not, it is just an add on package of benefits.

https://www.bt.com/halo/terms

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Sflem71
Beginner
594 Views
Message 5 of 9

Re: Halo 2

Then they shouldn’t call it halo 2 Fibre ! 

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-Richie-
Guru
570 Views
Message 6 of 9

Re: Halo 2

Halo 1 and Halo 2 benefits can be on any broadband package, standard broadband, FTTC and FTTC can all have the extras added.
If you have a FTTC or FTTP it would be listed as Halo 2 Fibre

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garybs29
Recognised Expert
566 Views
Message 7 of 9

Re: Halo 2


@Sflem71wrote:
We were sold it as full fibre but it isn’t and have been told it’s in the terms and conditions

What is your package name in my bt & what speeds are you getting when testing?

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Sflem71
Beginner
549 Views
Message 8 of 9

Re: Halo 2

My point is we were not told which it was . We were just told it was Fibre but when an engineer called today to fix a fault he said we still had the copper wiring and not fibre optic to the house . It was not specified when we took the “superfast fibre” that is advertised as .
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garybs29
Recognised Expert
546 Views
Message 9 of 9

Re: Halo 2

It's advertised as that as that as if it's FTTC it's still fibre to the cabinet. What package have you order & what are your estimated speeds?

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