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Aspiring Expert
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Message 31 of 34

Re: Halo is here

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I wasn't talking about mobile data. You've conveniently ignored the speed / keep connected promise and end of contract price promise which no one should be paying extra for, which I'm sure you know about by now 😂 👍

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Recognised Expert
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Message 32 of 34

Re: Halo is here

Go to solution

Well the speed & end of contract stuff are ofcom guidelines which every provider has to follow on every package so they're not perks so to speak. If the keep connected promise is law however then why can't i think of a similar thing from any other provider?

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Aspiring Contributor
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Message 33 of 34

Re: Halo is here

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What does no extra cost actually mean?  Will it suddenly go up by £3.00 a month. Do I have to pay for another hub etc. Will a technician have to come and install it. I don't trust this at all as everything got worse after they swapped from Yahoo

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Aspiring Contributor
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Message 34 of 34

Re: Halo is here

Go to solution

We don't currently have a fibre broadband connection at the house so how can Halo increase our broadband speeds. Also we have the special offer for BT sport because we have Sky will that continue with Halo

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