My Halo 1 subscription includes the BT price promise that my bill won't go up when my contract ends.
I've received a letter from BT that states that if I stick with Halo 1 and don't opt for Halo 2 then my contract will end and the broadband price will increase.
I'm trying to reconcile the apparent contradiction here.
Hi @IandeBures The Halo terms show the Price promise on point 8. As you are nearing the end of your contract why not give us a call and we can look at the best deal and price for you.