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kpal
Newbie
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Message 1 of 3

Has anyone been charged for BT sports , when they never ordered it

We keep being charged for BT sports and we never ordered it . I dont understand why BT would charge customers and then cut them off when they complain , that they never ordered BT sports in the first place. I have a comaplint in with the Communications onbudsman and My Bank have offered to chargeback , I was hoping BT would sort this out , but they have acted like children. I will also be contacting the Finiancial ombudsman as they cut me off and want me to pay for the rest of the contract .

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Has anyone been charged for BT sports , when they never ordered it

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 3 of 3

Re: Has anyone been charged for BT sports , when they never ordered it

Hi @kpal  sorry that you have been unable to resolve your complaint about the BT Sport charges with us. I've sent you a Private message explaining how you can contact the forum moderation team. 
Check here: https://community.bt.com/t5/notes/privatenotespage

Cheers
John

Community ModeratorJohnC
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