So, In downgrading online I must admit I didn't read all the babble as downgrading is usually a simple process with most companies (first time BT user so perhaps I whould know better!). I immediately got texted and emailed about my "new order".
Came on here to find people mentioning new contracts, etc. I'm only a few months in, but I don't want to find I've signed up for longer than necessary.
but I also read this here:
just read this page here: http://bt.custhelp.com/app/answers/detail/c/6401/a_id/53767
"If you're an existing BT Sport Pack customer on BT TV, or the BT Sport App and online player, you can downgrade to BT Sport Lite with no change to your broadband contract status." (my bold)
But when I click the link saying "Log in to manage your options" all I get offered is the £5 option or BT TV.
So which is it?
And if I've signed up for a new contract can I cancel (as is my right within 30(?) days) and then be free of BT?
I'm not keen on paying more money to only be able to watch matches on a phone or laptop - i might as well watch a dodgy stream! If I could watch on TV through a smart tv app or xbox/ps3 or 4 (like sky do) then it wouldn't be a problem.
Are you downgrading your broadband package or BTSport? If it was BTSport you will be downgraded to BTSport Lite and this does not start a new contract. The text/email you got is sent out anytime that you change anything on BT.
Broadband package to Sport Lite
yes, I understand that.
Thaks fully the new order does not mention broadband and calls, but there are conflicting reports on here of people having to sign up for another 12 months when downgrading sports to sports lite online.