Apologies if some of this has already been answered.
Having decided to migrate to BT Broadband, I duly did everything online and all seems well except:
1) I appear to have ended up with 2 BT IDs, the original one and a new open as a result of adding broadband. Not a problem but confusing.
2) I thought all new broadband customers would be on the new BT Mail rather than BT Yahoo. We are on BT Yahoo. Again confusing but not a problem.
3) And I thought that all new broadband customers were opted in automatically for wifi sharing - I was not but how now opted in. Again confusing but problem solved I think.
4) Finally - and this is an issue that I would welcome comment upon - in the rush to add broadband it appears that I have not added broadband but replaced my previous calling plan with a current calling plan. I didn't want to do that - it is significant as the current calling plan is more expensive at £7 to the previous calling plan I was on which was £5.15. Has anybody managed to keep the original calling plan?
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