Hi My Broadband was activated on the 31of Jan order ref AJMAAZZZZ...
i requested my marks and spencer voucher on the following page
and still havent received it ?
i also responded to the "Time to get a year’s Amazon Prime on us" on the 15th of feb an havent received my code ?
Please help as this was factored into my choice to move to BT
Solved! Go to Solution.
Welcome to this user forum.
From that page.
"Once we have received your details your order will be checked to ensure your service is active. If your service is active your gift card will be mailed to the address you provided. Please allow up to 45 days from your service being activated and claim being received for your Gift Card to arrive. Please do not chase your Gift Card before the 45 days has elapsed."
You will receive the Amazon Prime service code within 28 days from the date your broadband service went active.
If you still have issues after those times, then please post back here, and more help can be given via a moderator.
As this is still outstanding
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.