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connorc151
Beginner
348 Views
Message 1 of 5

Haven’t received email code

Hello I haven’t received my email code to redeem my free tablet

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4 REPLIES 4
Keith_Beddoe
Distinguished Sage
Distinguished Sage
341 Views
Message 2 of 5

Re: Haven’t received email code

@connorc151 

You will receive the email 30 days after your service has been active.

You can redeem it via this page https://shop.bt.com/other-pages/bt-customer-offers/bt-broadband-august-2019-offer

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NeilO
Moderator
Moderator
339 Views
Message 3 of 5

Re: Haven’t received email code

Hi @connorc151 welcome to the community and thanks for posting, when was your broadband activated? 

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connorc151
Beginner
336 Views
Message 4 of 5

Re: Haven’t received email code

Had my internet since August 28th have paid my bill 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
334 Views
Message 5 of 5

Re: Haven’t received email code

Expect an email about 28th September.